Subcontractor onboarding checklist: what GCs often collect before the first payment
A practical subcontractor onboarding checklist covering the certificate of insurance, W-9, workers' comp or exemption, license and agreement, plus how to keep it from becoming a chore.
Not advice. General information only, based on our research of publicly available sources, which can change. It is not legal, insurance, tax or accounting advice. Rules can vary by state, carrier and contract, so please talk to your insurance agent, attorney or tax professional about your situation.
In short: Many general contractors collect the same handful of items before a sub's first payment: a certificate of insurance, workers' comp or an exemption document, a W-9, a license where one applies, and a signed agreement. Then they note the expiration dates so renewals can be requested later. The right list depends on your state, your contracts and your insurance, so your agent and attorney are good people to review it.
Sub paperwork tends to pile up when it's handled one job at a time. A short, standard list can make it the same request every time, and it's usually easiest to get while the sub is waiting on a first job or payment.
Here's a starting point to adapt. It's not a legal requirement list, and yours may look different.
The checklist
1. Certificate of insurance
Usually an ACORD 25. Many GCs look at:
- The insured's name, and whether it matches the business you're hiring and paying
- Each coverage line and its dates, such as general liability, auto and umbrella
- Limits, if your contract or carrier asks for specific amounts
- Certificate holder and any additional insured wording your contract calls for
How to read an ACORD 25 goes through it box by box. Our guide to subcontractor certificates of insurance covers what GCs commonly ask for, and additional insured has its own guide.
2. Workers' comp, or an exemption document
Workers' comp may appear on the certificate, or the sub may have an exemption or no policy at all. Nationwide's premium audit guide suggests securing "a Workers Compensation Certificate of Insurance from all subcontractors prior to the subcontractor beginning any work on behalf of your business."
If a sub doesn't carry it, see hiring a subcontractor without workers' comp. In Florida, the construction exemption guide may help.
3. W-9
The IRS says that once you've determined someone is an independent contractor, "the first step is to have the contractor complete Form W-9," on its page about forms for independent contractors. Our W-9 guide covers when to ask and how to store it.
4. Trade license, where one applies
Licensing rules vary by state, city and trade. Many GCs keep a copy on file and note its expiration date. Your state's licensing board is usually the place to look up what applies.
5. A signed subcontract or agreement
Many GCs have their attorney prepare a standard agreement and get it signed before work starts. Insurance requirements and payment terms often live here, so the rest of your list may follow from it.
6. Contact details, including the insurance agent
Beyond the sub's own email and phone, the agent's contact can be useful, since agents usually issue certificates. It's often listed in the Producer box on the certificate.
Optional items some GCs add
Depending on your work and your contracts, you might also see:
- Bonds
- Safety documents or training records
- Lien waivers, usually collected with payments rather than at onboarding
- Banking or payment details, through whatever secure method your bookkeeper prefers
A longer list may not be better. Each item is something a sub has to find and send, so it may be worth keeping the list to what you'll actually use.
Keeping it from turning into a chore
Some habits many GCs find useful:
- Sending the whole list at once, rather than asking one document at a time
- Using the same list for every sub, with exceptions only when a job calls for them
- Asking before the first payment, since that's often when a sub is quickest to respond
- Noting expiration dates as documents come in, so renewals can be requested ahead of time. Our COI tracking overview covers a simple setup
- Keeping it all in one place by sub, which may make audit time far easier
After onboarding
Onboarding is a starting point. Certificates and licenses expire, and some subs' details change. If a certificate expires mid-job, here's a way to work through it.
Frequently asked questions
What documents do you need from a subcontractor?
Many GCs collect a certificate of insurance, workers' comp or an exemption document, a W-9, a license where one applies, and a signed agreement. Your state, contracts and insurance may call for more or less, so your agent and attorney are good people to check with.
When should a subcontractor send their paperwork?
Many GCs ask for it before work starts or before the first payment. Nationwide's audit guide suggests securing a workers' comp certificate before a sub begins any work on your behalf.
Do I need a new set of documents for every job?
Not necessarily. Many GCs keep one file per sub and update it when something expires or changes. Some contracts or owners ask for job-specific certificates, so it's worth checking yours.
What if a subcontractor won't send their documents?
Some GCs hold the first payment or the start date until the paperwork arrives, if their contract allows it. That's a business and contract decision, and your attorney can help if it becomes a dispute.
How CertiSub is designed to help
In CertiSub you set your required documents once. Each sub gets a no-login upload link showing a checklist of what's needed, and automatic follow-ups go out for anything still outstanding. AI reads each certificate and you confirm the details. Then expiry reminders go to the sub and their agent (if on file). On Pro, subs can also sign your agreement online from the same link.
This article is for general informational purposes only. It reflects our research of publicly available sources as of its publication date and may not be complete or current. It is not legal, insurance, tax or accounting advice, and reading it does not create any professional relationship. Requirements can vary by state, insurance carrier, policy and contract. Before making decisions, consult a licensed insurance professional, an attorney, or a tax professional about your specific situation. CertiSub is a recordkeeping and document-organization tool. It tracks the documents and dates you provide. It does not verify insurance validity or provide legal, insurance, or compliance advice.